Shipping

• We ship internationally.
• We need 3-5 business days to ship your order.
• Delivery takes 1 - 2 weeks (can be up to 3 weeks) and doesn't depend on us! It's up to your local post. Please make sure your order wouldn't arrive too late.
• We're a family store spread out across locations in US and Europe and your order may be shipped from US or Europe.
• You will receive email with tracking information once we ship an order.

Estimated shipping times

• North America: 9-21 business days
• Europe: 9-21 business days
• We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

• Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

• Contact me within: 14 days of delivery
• Ship items back within: 30 days of delivery
• Because of the nature of personalized items, unless they arrive damaged or defective, we can't accept returns.